Understanding Community Trust Levels
The user trust system is a fundamental cornerstone of the Electroneum Community Forum. Trust levels are a way of…
- Helping to combat spam effectively.
- Sandboxing new users in the community so that they cannot accidentally hurt themselves, or other users while they are learning what to do.
- Granting experienced users more rights over time, so that they can help everyone maintain and moderate our community they generously contribute so much of their time to.
As documented in Community Building on the Web, there is a natural progression for participants in any community.
This seemed like a great starting point for our user trust system. Thus, we have five user trust levels . Your current trust level is visible on your user page, and a summary of all trust levels within the community is presented on your dashboard.
Trust Level 0 — New
By default, all new users start out at trust level 0, meaning trust has yet to be earned. These are visitors who just created an account, and are still learning the community norms and the way our community works. New users’ abilities are restricted for safety – both theirs and ours.
(We also want to hide any “advanced” functionality from new users to make the UI less confusing for them as they gain more experience.)
Users at trust level 0 (New) cannot …
- Send personal messages to other users
- “Reply as new topic” via Link button (UI removed)
- Flag posts
- Post more than 1 image
- Post any attachments
- Post more than 2 hyperlinks in a post
- Have actual links in the ‘about me’ field of their profile (will be silently and temporarily converted to plain text)
- Mention more than 2 users in a post
- Post more than 3 topics
- Post more than 10 replies
Trust Level 1 — Enthusiast
We believe reading is the most fundamental and healthy action in any community. If a new user is willing to spend a little time reading, they will quickly be promoted to the first trust level - Educator. Even members with this first level of trust are likely to be advocates of Electroneum and we see them as an ETN “Enthusiast”. At this level Enthusiasts can start helping New members (and other members!) with understanding, using and promoting Electroneum.
Become an Enthusiast (trust level 1) by…
- entering at least 5 topics
- reading at least 30 posts
- spend a total of 10 minutes reading posts
Users at trust level 1 can…
- use all core community functions; all new user restrictions are removed
- Send PMs (Personal Messages)
- Upload images and attachments if enabled
- Flag posts
Trust Level 2 — Educator
Members who keep coming back to our community over a series of weeks; they have not only read, but actively participated long and consistently enough to be trusted with full citizenship as an Electroneum “Educator”.
Become an “Educator” (trust level 2) by…
- visiting at least 15 days, not sequentially
- casting at least 1 like
- receiving at least 1 like
- replying to at least 3 different topics
- entering at least 20 topics
- reading at least 100 posts
- spend a total of 60 minutes reading posts
“Educator” users at trust level 2 can…
- Use the “Invite others to this topic” button for one-click onboarding of new users to participate in topics
- Invite outside users to PMs making a group PM
- Daily like limit increased by 1.5×
Trust Level 3 — Professor
Professors are the backbone of our community, the most active readers and reliable contributors over a period of months, even years. Because they’re always around, they can be further trusted to help tidy up and organize the community forum.
To get to be a “Professor” (trust level 3), in the last 100 days…
- must have visited at least 50% of days
- must have replied to at least 10 different topics
of topics created in the last 100 days, must have viewed 25% (capped at 500)
- of posts created in the last 100 days, must have read 25% (capped at 20k)
- must have received 20 likes, and given 30 likes.*
- must not have received more than 5 spam or offensive flags (with unique posts and unique users for each, confirmed by a moderator)
- must not have been suspended
* These likes must be across a minimum number of different users (1/5 the number), across a minimum number of different days (1/4 the number). Likes cannot be from PMs.
All of the above criteria must be true to achieve the “Professor” title (trust level 3). Furthermore, unlike other trust levels, you can lose trust level 3 status . If you dip below these requirements in the last 100 days, you will be demoted back to Educator. However, in order to avoid constant promotion/demotion situations, there is a 2-week grace period immediately after gaining Trust Level 3 during which you will not be demoted.
Professors at trust level 3 can…
- Edit wiki posts
- recategorize and rename topics
- access a secure category only visible to users at trust level 3 and higher
- have all their links followed (we remove automatic nofollow)
- Professor spam flags cast on New user posts immediately hide the post
- Professor flags cast on new user posts in sufficient diversity will auto-silence the user and hide all their posts
- make their own posts wiki (that is, editable by any Enthusiast+ users)
- Daily like limit increased by 2×
Trust Level 4 — Genius
“Genius” members are long serving, and hard working. They have been around forever and seen everything. They set a positive example for the community through their actions and their posts. If you need advice, these are the folks you turn to first, and they’ve earned the highest level of community trust, such that they are almost moderators within the community already.
Get to be classed as an Electroneum “Genius” (trust level 4) by…
- Manual promotion by staff only
Users at trust level 4 can…
- edit all posts
- pin/unpin topic
- close topics
- archive topics
- make topics unlisted
- Split and merge topics
- Daily like limit increased by 3×
This trust system leads to a stronger, more sustainable community by carefully empowering Enthusiasts, Educators, Professors, and Genius Members to curate and lead the community. But like everything else in the fast moving world of Crypto, the trust system will evolve over time as we gain more experience with more community members. We’ll continue to update this post with any changes.
The Electroneum Team