Turkey operator top-up problem

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1

Hi community, Etn is sent, but the operator does not top up the phone lines. Can you provide information on how a transaction needs to be done? thanks.

2

Can you confirm that you are attempting to top up your phone through the Electroneum app?

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3

yes.

etn 1
etn 1720×1520 68 KB

I paid Turktelecom operator in 6 December. However, top up did not load.

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4

@BegaMutex

:point_up: is this an electroneum support or a turk telecom issue
Thanks

:+1:

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6

Thankyou for the quick reply :+1:

@SAGE84 please contact turk telecom support department…

Thankyou

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7

There is no information on the Turktelecom page that an agreement has been made with ETN. And there is no information on the other operator pages.

operators
operators1080×1920 112 KB
Therefore, I ask ETN support team to solve this problem. Because the operators do not inform them that they have implemented this agreement. Thanks.

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11

numaranı daha önce değiştirdiysen sıkıntı olabiliyor konuyu yeni gördüm ne oldu halledebildin mi