Did you completed 3 level verification (KYC) …?
Did you get reply…?
No, I’ve done just LVL 1 and 2, and I didn’t get any reply to my ticket
Hi guys, I still didn’t get any reply from them. Does anyone have any another solution or idea what to do…?
Hello have you tried switching your phone off and on as this sometimes works.
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I tried to login in laptop but it shows same error.
As well I tried to login with Apple ID and Facebook it doesn’t work.
if your account has some problems (e.g. you can not access it) then it’s the only way to access support if you create a support account
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That’s right !
But I have used my ETN email to contact them. (I didn’t know anything about this).
Facts-
-They haven’t replied my yet.
-All my ETN stuck in wallet.
Now it’s really frustrating. I don’t know why they don’t give reply.
Take example of AnyTask, AnyTask support team is really active. If you contact them you will get reply within some hours.
I think Electroneum should hire some workers for this. (What do you think…?) Why they don’t give reply…?
Yeah, that’s I’m doing. But I they don’t give me reply. Even they don’t show any sign about issue ( I mean what’s going on there? or how many days it will take? or how many days should I wait…?
the response time can take up to 10 BUSINESS days
