I’m seeing a lot of repeated questions and concerns, so I felt that it would be wise to make a more centralized thread for aggregation purposes. This should also help the Electroneum team identify and address key issues, as they won’t be spread across many different threads.
If you see someone reply with the same issue as you’re having, go ahead and like their post. This will show general numbers on how many users (on the forum) are impacted by that issue. Feel free to elaborate on that particular issue if necessary by replying to that post.
If you don’t see your particular issue below, feel free to reply to this post!
I actually don’t have android phone, I cannot download yoti and electroneum app because I use iphone 4 the iOS of this phone is too low for yoti… I cannot upgrade ios apple does not support it anymore, can I still transfer my etn coin into paper wallet? without verifying yet?
Great idea first and foremost @Satsuikeshi I think a central thread with all issues and concerns was needed.
I wanted to say one I am seeing which is the requesting of things like pay stubs won’t work for many people. There are many of us whom are currently unemployed or retired etc and so on so those types of things won’t be able to be provided.
I’m in the United States and here the most I’ve ever needed for KYC is a Bank Statement, Utility Bill, ID, Social Security ( sometimes ), Email, Phone number. I truly think they’ll need to modify the requirements based on the country people are from. I’ve seen a wide array of issues from all over the globe where some of the current requirements simply aren’t possible. Of course Richard said this is a soft launch and I’m sure the team is taking everything into consideration to make KYC doable for everyone.
I also gave the thread a vote as well since it’s an important topic.
You’re welcome! That’s also a good idea too and indeed they’ll definitely change over time to accommodate everyone. Obviously it’s essential that occurs for mass adoption and Richard and the team know this.
@ETNCEO , Please kindly answer us that ready for the kyc. we have done it and accepted. But we are having address issue, and i am only concern about the 30 days durations. What can we do to get all the acceptance since the address is the problem. Please can you find away where our address or utility bills can be uploaded.?