I dont recive the email for autorization device

Hi, I have a problem with email for device authorization. I mention that I haven’t been in my wallet for over two years. How can I solve this problem? Thank you

Hi there @user13120

Create a support ticket at http://support.electroneum.com/hc/en-gb


I made several tickets. I didn’t get help. it’s been over 4


Please don’t create multiple tickets it adds load to the system and creates further delays.

Support tickets can take up to 10 business days…

I appreciate you’re concerned but you will get a response . We appreciate you patience.

Thanks Plankton.

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