Yoti problem with logging in


Yoti won’t let me in. It keeps saying no internet connection. Can someone help. Me please.`


Try from your cellular data, instead of wifi. The problem is with your phone’s internet connection.


My settings are the same when I set up the account. Nothing has changed except they won’t log me in


Try reinstalling the app. Who knows. You have to take into consideration all available options.
Did you pass the 1st level of verification on Yoti?


Yes. I’ll try to reload it


That worked thanks so much


Glad it worked. That’s why we’re here for.
Great community! :slight_smile: