Yoti problem with logging in


#1

Yoti won’t let me in. It keeps saying no internet connection. Can someone help. Me please.`


#2

Try from your cellular data, instead of wifi. The problem is with your phone’s internet connection.


#3

My settings are the same when I set up the account. Nothing has changed except they won’t log me in


#4

Try reinstalling the app. Who knows. You have to take into consideration all available options.
Did you pass the 1st level of verification on Yoti?


#5

Yes. I’ll try to reload it


#6

That worked thanks so much


#7

Glad it worked. That’s why we’re here for.
Great community! :slight_smile: