Wallet problems


#1

Can i buy coins if wallet is down for meitanance?
Why no hardware wallet?


#2

You can still buy them on an exchange just can’t send them to the wallet yet.
Keep them on the exchange until maintenance is over then send them .


#3

Hi Chris, my wallet was working when coins was sent. Nothing come, so I restart electroneum and wallet not working. So will see? Thanks for replying anyway. Fred

---------- Původní e-mail ----------

Od: Chris electroneum@discoursemail.com

Komu: sfredan@seznam.cz

Předmět: [Electroneum Community Forum] Wallet problems


#4

The wallets are under maintenance at the minute , so that could be the issue .
When the wallets come back online keep refreshing to see if they appear. If they do not appear raise a support ticket with the team . They will help you trace the issue you are having

https://support.electroneum.com/

Hope this helps

Chris