Wallet Manager Issue "Mirgrating Wallet" taking too long


#1

I haven’t logged on to my electroneum wallet for a long time and since the price was going up these days, I thought I check it out…

I notice that when I cliecked on the “Wallet Manager” I get this message below:

"We’ll be back soon

We are currently migrating your wallet to the new instant payment system.

Please try again later."

Question: Does anybody know how long this migrating takes? it’s been 2 days and I still get this message… I’m trying to make sure all my ETN are still there in the wallet.

Anybody have an answer or having the same issues?


#2

Close the app and reenter it, the wallets are back online for some time.


#3

Since I have a iphone I don’t have a app to do that…
I’m talking about web application wallet.


#4

Yes, it is the same thing, that works as well at the moment.


#5

Yeah I did that couple times now… but i’m still getting the message that it’s still Migrating and to check back… Is there a support email that I can email with Electroneum where I can reach out?


#6

Please open a ticket at https://support.electroneum.com/.


#7

Yeah back up now - do a restart/log back in and should be ok. If not working after a while maybe you need to log a ticket but looks good for me and my friends now.