Wallet maintenance


#1

Currently, the ETN wallet is down for maintenance. Any idea how long an offline maintenance action usually takes? Hope the wallet will be back online soon, i really would like some fresh ETN to be stored :smiley:


#2

I’v got the same issue man. Glad i’m not alone.

I hope to see my coins agains soon! :slight_smile:


#3

Its nice that you can go with one click directly to social media and the number of fans at Twitter and Facebook grow rapidly… So good to see just watch the social media - they write when they go back online…
If they add link to write a review to an app - it would be fine + repeating to BAD reviews…


#4

Why there is no announcement about wallet maintenance? I was thinkin are my etn funds SAFU ???


#5

Also my wallet is down for maintenance too. Hope il will ne available again and my litte ETN will not be lost :slight_smile: by all


#6

Maintenance on most wallets is stil busy while price is rising. I bet after the maintance on wallets is done, the price action will stop :(.


#7

My kilos of etns Are stuck in my wallet which Is under maintenance :frowning: damn


#8

No need to worry people. Normal service will be resumed soon.


#9

I invite you to read this topic: Exchanges informed they can resume ETN

Particularly this paragraph:
We’ll also be updating thousands of server instances on our AWS hosting to allow the mobile app and web wallet system to return to full functionality. This will take another day or so, and we appreciate your patience and thank you for your understanding.


#10

I hate to make a fuddy sounding comment, but if this sort of thing happens after mass adoption it would be a huge shit storm, is there any way of ensuring that won’t happen, or we just have no way of knowing what’s round the corner?


#11

Hope so :sweat_smile:


#12

That’s what I’m concerned about.


#13

And you base this statement on what?


#14

It always worries me when things stop working during a major price rise.


#15

What do you mean? They are currently changing something on the wallet, that’s all. Nobody’s gonna steal your coins, just calm.


#16

Guys. This link explains partly why the wallet is still offline.


#17

ok. good to know. maybe electroneum wallet was not so good way to keep my coins safe. Because in exchanges they are available when i want. :confused:


#18

Your choice where to keep it. Make sure you understand the pro’s and cons of the method you choose.


#19

This Is really driving me mad


#20

Rest easy. Expanded on below, from André Patta:

1. Successfully fixing exchange wallets
2. Electroneum’s wallets online soon
3. Important Notes: Status of Your Balance and Transactions

1. Successfully fixing exchange wallets

After already having the fix prepared, and to ensure ETN trading activity could be resumed as fast as possible, we worked intensively together with exchanges to have them prioritized. Fortunately, most exchanges were extremely receptive; not only expressing a good understanding of the situation, but also providing good cooperation and support. In fact, Electroneum was the first Cryptonote coin to get out of maintenance at Cryptopia within just a few hours after we released the patch in our GitHub page. (It is worth noting that, by the time of this post, ETN is still the only CN coin online at their service). Other exchanges such as KuCoin and CoinBene were also very productive and ETN wallets were back online in just a few hours of work as well!

2. Electroneum’s wallets online soon

Now that the vast majority of exchanges have updated to the latest Electroneum software, we started working to update our own wallet system (both web & mobile). The process of updating our internal system is quite similar to the process the exchanges took, but should take a little longer due to the amount of wallet servers we have to update. (Yes, we have several wallet nodes to handle our 2M+ users and way more to come!)

We are pleased to report the upgrade process is already running and is expected to finish soon. While we now finish the update to our wallet system we kindly ask for your patience.

3. Important Notes: Status of Your Balance and Transactions

Please Note: Your full balance might not appear correctly during this maintenance period as wallets are being rescanned on the blockchain. This is perfectly normal during this time and will be corrected when the maintnance completes.

Also of importance: No transactions have been lost, including the ones sent from an exchange to our web/mobile wallet while in maintenance. Thank you again. We’ll be up and running soon.


Fight The ETN Dump Club!