Uploading documents for KYC?


#1

Hello guys… i need help…
When i scan qr code at etn official wallet, i not have option to upload documents to etn support… i want to verify all 3 steeps but like i say i not have option for that… is anyone have same problem!? Or if anyone can help writte me pls… tnx in advance.

Best regards.


#2

Hello. Are you doing this on the my.electroneum.com website?
If so, following the steps provided there would take you where you want.
They’re pretty straightforward.


#3

i dont have option at my wallet to upload documents to etn support.
Can anyone from support come and answer (help) me to resolve this?

Ty


#4

p.s. i was scan qr code with yoti app, and option is not displayed…


#5

It should work. Only the 1st level can be done through Yoti, the 2nd and 3rd level are done using the ETN profile page exclusively.