I am unable to log into help desk anyone else having the issue?
Welcome to the community. I have not had to put a support ticket in, but I am sure there will be someone here who could help you .
Well this is the thing I would appreciate any help with knowing is someone else can log into the help desk because it seems I cannot. Can you?
Are u aware that u need to create a separate account for it?
Yes I am, I have used it before. Can someone please try to log in and tell me if it works for them. Thanks guys
@Marc, what did you find?
Electroneum recently changed to zendesk.
Therefore u need to create a new account for it. That’s about two weeks ago.
Dude I appreciate your help. But am trying to ask you can you log in? dose it work for you? it dose not work for me.
I can login without any problems
@lkelemen Thank you! So this is with the https:// support.electroneum. com/ site? did you make a new account?
@lkelemen Did you just log in now?
yes I’ve just logged in at https://support.electroneum.com/hc/en-gb
I made the account about 2 weeks ago.
@lkelemen Thanks I appreciate your help. I just tried on chrome and it is working, for some reason it was not working on safari.
I’m from Samsung browser on Android on my phone