Ticket oneped one week ago - No replay, no answear, no NADA

1

148/5000

Hello. I opened a complaint a week ago and no one has answered so far. Do I have any idea how long it normally takes for someone to answer?

2

can take 10 business days . …

3

Just wow…10 business days to resolve an issue. They are not as great as they seem.

4

so you want them to hire 100000 service personnel and burn the ICO money in a week and stop the company operations after you were served
or you prefer to wait a bit?

1 Like
5

In fact, I would like a little more promptness from them. Believe me, 10 days is not a reasonable time to solve a problem. I work in costumer support and if I rezolve a ticket reported in 10 days, I would fired in two seconds.

1 Like
8

The best choice is to raise no support ticket!!! Finding your answers here or googling it is the fastest way.
If it cannot be resolved this way, u really need to be patient and also hopeful!!! Because some issues will not be resolved due to restrictions or rules.