The ETN service desk ain't serious

#1

Tried sending more than 16k etn to an exchange only to be told that the transaction failed but NY funds were not returned into my account, I contacted them for resolution and I was referred to this forum, I need my funds asap yet I have been made to browse through a forum for answers , what is this? The Wallet didn’t offer me a choice or warning about my transaction fees and was only told to leave 5 etn of which I left 7.
What do I do to get my funds back???

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#2

Have you entered the Payment ID given by the exchange before sending the ETN to the exchange?

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#3

@Rach @BegaMutex @

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#4

The funds are back in your account so this issue is closed.

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closed #5
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