Support Ticket 17 Days Open Now!

Does anyone know how long I have to wait on an answer to my support ticket?
It has been Open Now for 17 Days. Can someone please expedite this to get an answer today?

With current levels of demand, support tickets can take up to 10 working days usually, although it can be more.

You can add a note for the support agent on the ticket by logging into the support portal ( - Sign Up if you havent already) and adding a note to your open ticket.

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