We are changing support desks to Zendesk (a different kind of support software) to make support more customer focused and friendly, including live chat. It will still be support.electroneum.com but it will be a different format and you will need to make an account with our new system. It shouldn’t affect your ability to make support tickets.
Brilliant news! This and the new on boarding experience are just more examples that Electroneum always find away to push past the hurdles and solve problems. Electroneum is destined to be a big player in the crypto space. The true people’s coin!