Support not accessible using an iPhone

1

Trying to access support.electroneum.com on my iPhone using safari and google chrome.

Can’t seem to register a support account or login. Clicking on sign up or login button does nothing.

Says at the top that my browser restricts cookie usage and if I click on the link it goes to zen desk which doesn’t load either

I need to raise a ticket to change my email address for my account.

image
image1125×2436 221 KB

2

I’ve had this before. There seems to be an incompatibility with mobile browsers.

Do you have a desktop/laptop you can use??

3

I do. Will try later

Just raising it as an issue as not everyone will, especially the unbanked.

1 Like
4

Does your mobile browser not have desktop mode .

Try that . Might help