Dear Team,
I have submitted my Passport as Document and filled all my details in that form for KYC registration but it is still showing in pending, i am on 2nd level that’s why I can’t see my balance in my wallet, please help me out in this matter. How much time it will take to get approved?
i have done this registration from computer, i did not use YOTI.
Regards,
S.Anas
When did you submit? It may take some time for them to verify as many are sending documents in to be verified.
72 hours ago i have submitted the documents
Wait atleast 6-8 working days.
Since today is Monday and you submitted over the weekend I would give it a little more time for them to process before raising a ticket. Many are sending documents in so it may take a little while to process. I would give it another few of days at least before opening a ticket.
You will need to wait for document to be verified. It is pending so you will recieve a response.
ttps://community.electroneum.com/t/kyc-and-aml-faqs/4912
