Got 3 emails this saying “We have received a PIN reset request for your Electroneum account.”
I haven’t tried to change the pin so that means somebody has been trying to hack my account.
No easy way to find customer services etc so who do I contact in an emergency when someone is trying to hack my account please?
can’t login and when I try to reset password to no email is coming through.
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Support asap…
They will assist
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This just explains how crucial it is to make sure your e-mail is safe.
Perhaps even assigning a particular new e-mail address just for your wallet, never ever give that e-mail address out to anybody, and only login via 100% trusted device.
As long as they don’t have access to your e-mail, you are golden.
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Did this get taken care of @simpletruths ?
My in-laws had a similar attack on their wireless account last year. It happens fast.
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Yes, I got my email password changed to a better one, no coins stolen!
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Nice … glad you got it sorted
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