Thanks! I think i’ve got it set up right, I have a purchase so i’m waiting to see if it changes from pending to confirmed Hello @Egg can you confirm for me I have the steps done properly?
ll i did was copy and paste the Outlet ID, API key, API Secret and saved the settings in Woo commerce, is this all I am supposed to do?
I don’t see a link anywhere for your website? Would be happy to try another purchase for you to see what happens.
Back-tracking a little: once the QR code was presented and the payment was made there would/should have been a confirmation screen presented to the customer, as well as an account being created, again for the customer (unless you are allowing guest checkout). From your description it would seem that the ETN transfer might not have been executed fully. In other words, the time out normally happens if the QR code having been presented to the buyer, the buyer fails to actually act on it.
You should be able to check whether you have received the relevant ETN amount either via the Electroneum App, or via my.electroneum.com, as @Corentin also suggested. Are you able to find the transaction in either of those places?
Ok, this should hopefully get you a little further…
Thank you so much @Peter_DIR my website is: electroneumshop.com I only have one product (sticker bundle) right now, and I saw the transaction go through from my . vendor settings on my etn dashboard -so the payment did go through, i just don’t know why it would have timed out for him on the woo-commerce side
I am allowing guest checkout .I think… Would you be able to go through my checkout flow and see if you come across any glitches?