Need help with Kucoin deposit from IPhone please


#1

I need some help with a deposit into Kucoin? This is the steps I followed:

  • Logged into Kucoin, open deposit and change the coin to ETN, confimed it.
  • Open my ETN wallet on IPhone and open pay, open scan QQr code.
  • When I hold the scan block on IPhone over QR code in Kucoin nothing happen?

Thanks!


#2

Copy your kucoin etn wallet address to your phone,
Maybe it work.
I do not have iphone. But i think the scanning is the issue in this case


#3

Yeah, instead of using the QR copy your etn address and paste it to the address section in the etn app.


#4

Thanks! How do i copy it to my IPhone? By typing in the whole address?


#5

If you’re on a pc you can copy it manually or copy paste it, email it to yourself, open it on iphone and copy paste it to the app.


#6

Hi Tika,

Sometimes camera does not pick up QR code on some screens, you can try turning your camera around a little over the QR code.

Also as Kurd.girl mentioned, Kucoin provides you with a written address and paymentid, you can carefully select each address, copy it, and of course paste it into mobile app.


#7

Het Cuddlesquid! Thanks I will try that, thanks!