My app not opening


#1

I don’t know what is going on my mobile app miner. For more than 3 days my app is not mining. Please, help.


#2

Hi, which is the problem? Doesn’t run, appear some message. Post a screenshot of the main screen.


#3

Same here, the ETN startup logo just shows doesn’t go to enter 5 digit pin


#4

Again as last week? My still works correct


#5

Try turn off the phone. Then reinstall… Maybe something helps. Do you have kyc lvl 1 done yet?


#6

Check your connection , sounds like it’s not reaching the server . I had a similar issue and I was trying to connect via WiFi at first so I tried 4g and it connected I then switched to WiFi and all was well.


#7

Mine’s good now, had to wait about 5 minutes for 5 number pin screen to pop up


#8

It’s usually the internet connection, and not the app. The app itself has no reason not to work, actually.