Mobile miner issues - and cloud mining update


#113


#114

After I updated my app on Android to use Cloud Mining, I get this error: CM001

I’ve put a ticket.


#115

Yeah there are a few @PrestoCrypto has support ticket in too


#116

Yes I have the same issue. Support are looking into it.


#117

If your kyc is all upto date, I’d say it’s because you have been using multiple devices to mine. As you have stated before.


#118

I don’t believe that is the reason. Ive been mining very occasionally with a single phone, but still getting the error message after updating to cloud.


#119

Is your reference code also cm001 ?


#120

Yes it is (some additional text added to allow 20 characters)


#121

:chipmunk: :slight_smile:


#122

I can not translate Korean after upgrading.


#123

Did you open a support ticket?


#124

A friend of mine has been mining on the same cell phone since day 1 and when he updated to the cloud mining, The Play store says his device is not compatible…And unfortunately Electroneum cannot do anything about the compatibility…:disappointed::disappointed:


#125

Maybe in time after they get some other things launched. Can’t account for every situation and device on the planet in the beginning of a rollout of a new feature.

Richard Els did say something about feature phones and such, so maybe they have something in the works for people with phone compatibility issues. Hard to say, but since many of the unbanked might not have the newest smartphone or may just have a feature phone, you’d think it’s something they are working on.

They rolled the Android version out pretty quickly, wanted to be live before MWC.


#126

hi brendan, has he upgraded his phone to Ice Cream Sandwich yet?


#127

I know exactly what you are talking about…but reading that question at face value made me giggle, lol


#128

i used to think the feature phone thing would be a good idea, but as the years have past. chinese basic smart phones that can easily run electroneum app and most everything else can be bought for around 20-30 dollars brand new. things have changed. feature phone are at the same price point.


#129

He will be upgrading in the future


#130

Good point…


#131

that wasn’t 20 characters :open_mouth:


#132

@Dngruss how did you do that? I hate the 20 character minimum