i am earning only 0.01 ETN per hour with 30 hashrate… can someone help me please ?
Sometimes it may seem less and a little longer, but overall 2-5 days per 10 ETN is normal, have you just started? If so, let app run for the next few days.
no this problem is happening with me since last 2 months. i am not able to find the exact solution. ETN speed is very slow
If you your app has been reporting that it has been hashing for 2 months @ 30 hashes a second and you have not been getting paid, please submit a support ticket for that issue and Electroneum team should investigate.
Service Desk: https://support.electroneum.com
PLEASE NOTE: YOU WILL NEED TO CREATE AN ACCOUNT ON OUR SERVICE DESK TO RAISE A SUPPORT TICKET. DO NOT USE THE SAME USERNAME AND PASSWORD AS THE ONE YOU USE FOR MY.ELECTRONEUM.COM
For anyone else stumbling across this post with sudden payout issues…
I’ve been using the mobile app since beta phase 2 and I have experienced significant slowdown in payout on maybe 2 possibly 3 occasions in the past with ~30h/s maintained.
Rest assured that normal service usually resumes after 2-4 days in most cases and while it is a slight inconvenience, usually no user action is required to fix the issue.
My payout has averaged 10 ETN per 3 days. I am in Canada on a Galaxy A5
Your earnings are limited as per our terms and conditions (Section 17 https://electroneum.com/terms-and-conditions/) as suspicious mobile mining activity has been detected on your account by our algorithm.
I’m sorry that we cannot give details as this would expose how our system works.
This is permanent and the restriction cannot be taken off.