Hey @Rachel I sent a ticket in about an issue I noticed with the miner when you lose connection. But I will share it here to to help people avoid a possible issue. If you can please pass this on to the team.
I noticed with the miner when it loses connection sometimes when I try to log back in I get a pop up that is hard to close. It says the following.
Login has expired
For security reasons your login has expired, please login again to continue.
Now on the bottom right you can click Log In
However, when you click Log In it just pops up again and again. I think that’s a cause for some people getting account locked since I think it’s pinging the server when you click login again.
I will say it seems if you click it once, wait a while as to not click it to much too fast and it eventually goes away.