I am from India and Yoti app demands only Passport for it’s address verification. Like majority of Indians, I also do not have any Passport in order to do the basic yoti verification. I am really stuck. What should I do?
I even tried to manually add my address by creating support to yoti but they said that it is not possible at present
I mailed Electroneum about it but they said me to do the basic yoti thing. But the thing is how to do basic yoti when you are not able to add address. I am really stucked
When I scan the code the yoti app redirects me to upload my passport since I am from India.
Does anyone have the solution or I need to say Goodbye???
First you have to register with Yoti which is very simple. You do not have to give your passport details.
Once you are done with that, go to electroneum website, login to your account, go to settings and you will see the option to link your yoti with electroneum. Now you are done with your first level KYC
Level 2 - you need to upload any address proof on the electroneum website. Jst follow the onscreen instructions that you see there
Level 3 - any proof of fund document like bank statement, pay slip etc…
The issue is that from my passport yoti is not accepting the address, and that is the main issue it only scan front page not the last address page which lead to the issue that etn is not able to verify my details…
You dont need your passport to verify your address. This has been informed in the forum a lot of times.
Electroneum can verify your address with any other legal documents as stated in the website
i’m from indonesia but when i want to create my id with yoti after scanning QR code in electroneum website i got this problem when yoti ask for scan my passport. I’m stuck at this step
Level 3 kyc got problem because need to provide a lot of document but only can attached 1 JPEG file only, so how to attached more file or why cannot attached Zip file?