Kucoin updated to 2.0, payment id is new, I can't send etn to KuCoin! please help me!

kucoin says min withdrawal is 350 etn. fee 50 etn.
https://news.kucoin.com/en/fee/

Minimum withdrawal is 100ETN and fee is 5ETN so you will need to have 105ETN available to make a withdrawal on KuCoin .

image

do you mean the link I gave wrong?

I don’t see where is this screenshot from

The information on that link is incorrect. The changes may have been made recently.

Screenshot is from KuCoin 2.0 app, latest version.

where is the screenshot taken from? website?

I’ve just logged in to my kucoin account via mobile web. 350 min etn, 50 etn fee
https://www.kucoin.com/news/en-fee

I’m not getting into an argument with you, I have made over 10 withdrawals in the last week and I was charged 5ETN for each withdrawal. :man_shrugging:

I don’t want to argue either. perhaps kucoin app and website has different rules

KUCOIN 2.0 Web Version screenshot 02/03/19.

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ok. I also installed the kucoin app and it says min withdrawal 105 etn, fee 5 etn. I give up


on ultimal75’s screenshot it showed 100 etn min withdrawal. not consistent

ultimal75 what is your app version? mine is v2.1.0 on Android 8

Same app version v2.1.0 on iOS 12.1.4

tegnes did you use web, android or iOs?

Mine is too. Now what. They’ve suspended deposits/withdrawals. What’s going to happen now?

This is Kucoin Supports reply to me:

Dear KuCoin Users,

Due to the node maintenance, we have decided to suspend the deposit and withdrawal service for ETN.

We apologize for any inconveniences this may cause.

Related follow-ups to this subject will be announced separately as soon as possible.

Thank you for your support!

The KuCoin Team

You wait until maintenance is finished. If you want to know any details or how long, please speak to Kucoin Support. Only they know their exchange details.

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