Instant payment failed transaction


#1

Hello. Last night I did 2 transactions from two different wallets to the same third wallet.
The first one finished in half an hour or so, but the second one has given me some headaches, as you can see below. The amount is not returned to my wallet, so that I could try resending it, in fact it is hanging around in the air somewhere.
Has anyone come across this issue since the instant payment was implemented?
I did this so that I can have all my friends’ and my ETN in the same wallet.
It will be easier for us.
I would also want to get verified, but until this amount is sent, I won’t start the verification procedures.


#2

If you are still having issues today after yesterdays update, you will need to submit a ticket here https://support.electroneum.com/hc/en-us.


#3

Yes, I opened a ticket yesterday. Hopefully they respond in time.


#4

After opening another ticket today, the problem was solved in a matter of minutes.