Yes, it happens. For me it happened when I sent a large amount. After 11 days with no solving on the first ticket, I opened a new one and @Rach solved my problem on the spot.
Mine has been stuck on ‘Retrying’ for 4 days now after I tried to send 225,000 coins to KuCoin… support won’t respond to me… If there is nothing they can do other than wait it out, it would at least be nice to know. Also, does anyone have a rough idea on how long this can take? Thanks
I understand your frustration. I was left in a no response situation with support and it was rather disappointing. As you say, if the answer is you have to wait it out then tell us that. My transaction cleared after 3 days, just automatically went.
So I would say that your coins are safe, it’s just a bit of a downer that they are “stuck”.
In my case I’m dealing with Blockchain to
online etn wallet. You may need to contact KUCOIN and ask at there end, might be worth investigating in my opinion. All the very best at least we know with etn we are dealing with a team which is legit and interested in supporting the investors. 2.3 mill is a massive client list
That more info than anyone has given me… I’m currently on day 6 with mine still saying ‘Retrying’. 172 hours would be just over 7 days so at least this gives me some hope. I will report back to everyone here if my funds are finally made available to me… I have 225,000 ETN that is stuck on ‘Retrying’… not fun.
700k+ still stuck…I really want to send them to my paper wallet before the KYC kicks in… otherwise I will never be able to send it during my natural life
I do have to understand, I have damn near a million ETN stuck in limbo that I cannot access and I DO want to know if
A: the only thing to do is to wait until the system just stops retrying , somehow it finally times out and releases the balance back to.me
B. There is something that the support person can actually do (hit a big red “cancel” button) on their end and that can shorten my 172 hours wait period.
So yes, I DO want to understand how his issue was resolved .