I need help with Electroneum

Hello, i have a problem :
The app say payout at 100ETN
But i have reached 240ETN and still no payout
Help me!

You want to go to support.electroneum.com and create a ticket.

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Make sure you use a different email address to the one on your etn account .

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I think in the past this has been fixed by clicking on the “Stop Earning ETN Rewards” button and then starting again or by checking your KYC information in the web wallet

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They do some work on the app, and i guess you will have it sorted soon, was a issue with the update

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The team are working on the android app right now just be patient

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Its fixed. Works perfectly… another update is available…


still no payout

Please use the support portal as advised.

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