I have a question/problem here


Hey guys, i have a problem here. Translating, i can not get update the app, after this same app has updated. I have some ETN after mined with the app before update. But now i can’t get to download the new update.
have the devices running the application changed? My cellphone isn’t a currently new, he is a Mini Samsung j1, android. Can i use it yet? But if not, don’t worry, i will continue following and sharing for my friends. I really trust at Electroneum. Sorry for my english, i’m really not fluent, and
obviously brazilian.


There is new terms and conditions in the app, did you accept them after the update, my best guess :slight_smile:


Try sending a ticket to support.electroneum.com and give them your phone’s informations (model, android version…) :slight_smile: