I have a question/problem here


#1


Hey guys, i have a problem here. Translating, i can not get update the app, after this same app has updated. I have some ETN after mined with the app before update. But now i can’t get to download the new update.
have the devices running the application changed? My cellphone isn’t a currently new, he is a Mini Samsung j1, android. Can i use it yet? But if not, don’t worry, i will continue following and sharing for my friends. I really trust at Electroneum. Sorry for my english, i’m really not fluent, and
obviously brazilian.


#2

There is new terms and conditions in the app, did you accept them after the update, my best guess :slight_smile:


#3

Try sending a ticket to support.electroneum.com and give them your phone’s informations (model, android version…) :slight_smile: