I can not log in


I can not use English.
I use Google Translator.

My friend can not website log in.
You do not request email address from Facebook.
The information you are requesting is missing an email address or has other problems.
My friend log in until a few days ago.
My friend did not change anything.
Please help.
Thank you.



Don’t log in through Facebook. Use the normal login with your email address.


My friend can not create any more normal account.
Because my friend’s phone number is one.
And all of my friend’s ETNs are in locked account.


Try to login using his usual email address (the one connected to his Facebook account). If you can’t get further than that, create a ticket at support.electroneum.com.

There must be a way to reset or create a new password for a account created via Facebook that no longer works.