Dear @ETNCEO …How many users have stopped cloud mining when we were asked to draw a picture for KYC?
I am not against KYC at all but…Every time I try to activate my cloud miner, I am never around pen and paper for this ridiculous form of KYC. It would be better if we could simply trace a shape or letter on the phone as a two tier KYC and take another picture at the same time? For heavens sake, I am sure most people could find a tree, light post, door, etc if you asked them to take a picture touching a specified object… hell even animal. It has been about 2 months at this point that I am finally thinking about activating my ETN miner while I am next to pen and paper…hence me taking the time to vent this.
I have been a huge fan of ETN since the start, so I don’t mean to come across harsh in this rant, but I have witnessed time and time again small details the ETN tean overlooks that doesn’t prioritize the main entity aka the USER. I am about to quit my research, hop on a plane, fly across the pond, and join the ETN team just so I can ensure the end-user is thought of.
Don’t let me minimize it, we know ETN’s focus is the user, but I am just saying turn it up from an 8 to a 10 on the thinking-hat knob.
Your number 1 Canadian Fan