How to edit contact details in Level 1


#1

Hello,
Greetings

I am stuck here when trying to upgrade my level to 2 as my KYC got rejected and the reason is that the surname doesn’t match as on the Passport, yes it’s true as I did not give it a thought when my First and Last name was asked and not the surname. So can somebody help me here to edit level 1 details?
Thank you for your help :slight_smile:


#4

You cannot change the level one details


#5

Thanks, I created a ticket! :+1:
But @Rachel only replied with the same answer. It cannot be edited now. :frowning: