How do you create a support ticket ?
https://support.electroneum.com
Oddly enough u have to make a separate account
And don’t leave your miner off, just extend every day to see if it asks for another selfie
That is odd , thanks for help
Give it a try, but you will probably only be given a link or be directed straight back here asking the same question.
I created a support ticket when I was affected by the bug, they did not give me a link, nor did they ask me to use the community forums. I received my ETN after waiting for them to fix the bug.
