After 5 support request all instantly closed with only a short responce “Please check our forum to ask this kind of questions” i am official giving up on KYC level 2 and 3 and just move my small test funds back to cli.
I found the experience extremely rude, as i clearly explained to support multiple times that i rather not discuss the kyc procedure in the open, and almost begged to please stop instantly closing the support quest without a resolution.
Also the question i hesitantly asked on the forum did not get any responce sadly, so why the extremely rude support ?
If it’s busy ok np i will happely wait longer no problem at all, but just instantly closing your support request without even reading what i am asking? I just find that totally unacceptable.
Just my opinion as a disapointed investor