ETN transfer failed - bounty offered for help

Hello, I ran into a snag while sending funds from my wallet to exchange.

Attached is the pic of my error being #16. My wallet says I kinda still have the funds but they are stuck in that failed transfer.

I was wondering what I should do next to resolve the issue? Do I contact the exchange or can someone advice me?

I will offer 1k etn to the person who can help me solve this.

Thank you.

Hi i have for you tutorial.
Read this a lot of people in history have this problem. You need to wait or raise a support ticket and provide all details - your account and maybe phone number and from which account you sent to whoms (exchange) and maybe ammount of coins and how much you leave in your balance…
But 1st read this:

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you need to fill the payment ID