Hi everyone, i really need some help - i’ve been trying to get to level 3 compliance for exactly 1 year now and every time i am rejected, i have sent numerous bank account statements, drivers licence, proof of how much i earn. ALL REJECTED.
The latest was
Please can you provide further documentation providing evidence of source of income for the period of time for the purchase of the ETN shown on your wallet.
Your source of funds document should be less than 3 months old.
What we can accept:
Recent payslip (or recent accounts if self employed)
Letter from employer indicating salary
Recent bank statement"
So how do i prove that i used my earned BTC from my bitcoin miners and deposited the BTC in to Cryptopia (a now defunct NZ exchange) to buy my ETN with - the ONLY proof i have is that my transactions all came from Cryptopia in lots of 49999, 49997, 49998 etc that was all cryptopia would let me send in each transaction (Any amount under 50,000 ETN). I’m very lucky i transferred them out, but now i’m stuck at level 3 KYC and literally no way to prove where it all came from because i cannot access my BTC or ETN transactions history in Cryptopia - please help? any suggestions?
This is extremely stressful and quite upsetting - please be nice.