ETN has been transferring for two days

I’ve been waiting two days for my ETN to make it to Kucoin but it hasn’t failed and says transfer submitted to the block chain. Is it normal to take this long? Are my coins lost?

Good morning @user984 .

Sometimes transactions get stuck, if they haven’t been sent within another 24hrs please raise a support ticket at

Support.electroneum.com

But don’t worry your coins are not lost.

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