Electroneum primary Email Deleted


#1

Assuming you mistakenly deleted your primary email address (by requesting your email providers to permanently delete your email ) associated with your electroneum account,
Can the staffs at electroneum office assign another primary email address to your account?


#2

That is a good question. It would make a lot of sense to open a support ticket for this. For sure this will happen with more than a few people over time. A process needs to be established for this.


#3

I don’t know for sure…but I believe they can yes, but you would need to create a support ticket and they would have a set of requirements to prove identity. (for obvious reasons). Things such as proving funds sent in ICO etc.

But raise a support ticket to find out for sure.