The problem here is how can I know why I could not comply with Electroneum rule? I provided all the documents that I could but you kept rejecting me. Did I miss something, or did I provided my nickname Linkin Duck instead of my real full name? At least give me the information that I provided before I proceeded to the level 2 KYC, now I even cannot view my personal information and continue my ETN mining!
I can provide all the documents again via this email thread for better convenience, but should I worry about security and account safety here?