Começar a ganhar recompensas em ETN, não funcionando. / Start earning rewards in ETN, not working

ao pressionar o botão “Começar a ganhar recompensas em ETN” abre uma telinha de carregamento e logo em seguida fecha e não inicia as recompensas, tentei fazer login na pagina de suporte do site, https://support.electroneum.com/, mas não faz login não reconhece meu usuario e senha tentei pedir a troca de senha por email mas nao chega, até agora consigo fazer login na pagina inicial, https://my.electroneum.com/ sem problemas, alguém poderia ajudar ?
Obrigado.


pressing the “Start earning rewards in ETN” button opens a loading screen and then closes and does not start the rewards, I tried to log in to the website’s support page, https://support.electroneum.com/, but does not log in does not recognize my username and password I tried to request a password change by email but it is not enough, so far I can log in on the homepage, https://my.electroneum.com/ without problems, could someone help? tanks.

google translator
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open a ticket at support.electroneum.com
use/create a new account there. don’t use your electroneum account at the support site

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