Changing name at account level 1


While completing account level 1 verification, my wife used her common name/nickname “Humsha” as her first name instead of official first name “Amna” and by the time she realized her mistake, it was already too late. How can she reset her level1 details to start over again?
Thank you


@Rachel could you assist please.



As far as i know you cant . Seen this question a few times…