Cannot update my KYC to level 2

I can’t seem to get pass the lvl 2 verification point. KYC
I have Read the requirements over and over and submitted the documents numerous times but cannot succeed. Please indicate why this is being rejected? Or assist with a solution asap.

Raise a ticket here:

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The FAQs cover just such questions, read them carefully please 109…and add a comment to your support ticket if you still have questions.

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