Can you help me please?

I made a withdrawal of “ETN” without “payment ID” to the exchange, I didn’t get them, how can I get them back? Thank you🙏

Contact the exchange and see if they will be willing to help.

Speak to their support, there is nothing Electroneum can do im afraid 3471, as soon as the coins left the Electroneum wallet is is fully in the hands of the exchange.

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