can I still buy to the vendor even if im only level 1 KYC ?


#1

I cant really approve to yoti cause I dont have passport and my drivers license was already expired…


#2

@MSystem can you answer this question b, many thanks


#3

Please submit your documents:

SSS UMID Card
PhilHealth ID
TIN Card
Postal ID
PRC ID
Driver’s License
Passport

Thanks
M.


#4

yes I already scan my expired drivers license card in yoti app but they still did not accepted


#5

by the way I scan it in yoti app


#6

The team @Rachel will work with you to get your documents submitted, do you have anything that is not expired?

SSS UMID Card
PhilHealth ID
TIN Card
Postal ID
PRC ID

Thanks
M.


#7

I have philhealth card ang voters ID


#8

Very good !

Please open up a support ticket:
https://support.electroneum.com/servicedesk/customer/user/login?destination=portals

Select KYC from the menu and explain your situation.

Thanks
M.


#9

Appreciate the help @MSystem

This community is fantastic


#10

thank you I will try now


#11

how many days the support team will reply?I already send my IDs and explain my problem…