I am trying to piece together the information required to meet the Account Level 3 status and I have the following concerns.
Firstly I purchased some ETN Tokens during the ICO which was over a year ago therefore your state which states ‘Your documents should be less than 3 months old’ makes no sense if I am to provide say a bank statement from a year ago.
Secondly, will showing receipts from the companies I used to buy bitcoin as well as the transactions from the exchanges I used to buy ETN suffice as evidence for source of funds documentation?
Thirdly, as Electroneum has removed the initial bitcoin address(shown on my.electroneum.com) that I used to purchase Electroneum during the ICO I am unable to work out when I send the bitcoin and from which bitcoin address I used at the time. Shouldn’t this initial ICO purchase be shown under transactions on the Electroneum website ?
Finally, I am unhappy with the withdrawal limits that have been imposed to withdraw my ETN tokens, only allowing 10,000 euro every 3 months severely restricts my ability to react to the market and therefore choose a good time to make a profit. Electroneum has made terms and conditions up as they have gone along and I don’t agree with being told how and when I can access my tokens, can this limit be removed on my account ?