Account level 2 not going past pending, going on a 3 weeks now


#1

Your documents:

  • example.jpg - Pending ?

this is all that stays in my account, I submitted it on the 12th of september and still nothing… wtf


#2

Hi @Boeab i’ve had a chat with the guys on support and it looks like all requests from 3 weeks ago should be up-to date. Would you like to pass on your email address and i’ll get them to look further into your case.


#3

sent a pm, thank you :slight_smile: