Accept PDF document as proof for KYC


#1

Electroneum accepts only JPG en PNG documents as proof for KYC level 2 verification. Most users will have PDF files/bills downloaded to there computer. I personally had to make a screenshot which isn’t very user friendly.


#2

Unfortunately we will not be adding PDF for the new future. Apologises for any inconvenience.


#3

Is there a special reason?


#4

When can we upload our passport and enter our address manually through website or yoti?
By the way I’m from iran.