About identity verification

Does the customer service do not understand Chinese?

I live in taiwan 。All documents are in Chinese

But I sent the house tax bill, the bank bill, the electricity bill, and I couldn’t pass the verification.
These accounts have clear addresses and my name

How can I pass the verification? I have been verified for 3 months and my account cannot be moved at all.

Hi there,

Please fill in the form at the bottom of this link

Explain your situation.

Cheers .p

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