ETN Guides   KYC / AML


Topic Replies Created
KYC and AML FAQs

KYC (Know your customer) has come into effect as of 27/12/2018. All accounts on Electroneum Systems now require the relevant level of identification under KYC/AML regulations. Please carefully read the information below …

380 September 25, 2018
Yoti address issue - India

We are aware that people are unable to add an address onto Yoti in India unless they have an Indian passport. We are currently working through this issue to ensure all our users in India will able to make it through our…

48 October 24, 2018
Yoti address issue - Bosnia and Herzegovina

We are aware that people are unable to add an address onto Yoti in Bosnia and Herzegovina unless they have an Indian passport. We are currently working through this issue to ensure all our users in Bosnia and Herzegovin…

18 October 26, 2018
About the KYC / AML category 2 September 25, 2018
KYC level 3 doesnt work 17 April 10, 2019
Yoti registration issue for account level 2 and 3 for Deaf people 3 April 12, 2019
Kyc never need That much of secure document 8 March 31, 2019
how to send the documents 2 March 27, 2019
Level 2 electroneum HELP 4 March 26, 2019
Kyc just for unlock mobile account 3 March 23, 2019
Can't download Yoti app and can't access my ETN now :( 3 March 22, 2019
Level 2 is not working for me 17 October 1, 2018
document is pending validation 3 March 19, 2019
Unexpected kyc verification needed 3 March 18, 2019
Mandatory level 1 Yoti for new users 3 March 12, 2019
Yoti for only mining - Brazil 2 March 13, 2019
I can't enter my electroneum account. 4 March 13, 2019
Level 2 KYC with less than 200ETN 6 March 13, 2019
KYC for iranian users 2 March 12, 2019
Yoti can't prove I am real 4 March 12, 2019
High risk countries 18 March 7, 2019
How to edit contact details in Level 1 3 March 5, 2019
Name changes on account 12 January 31, 2019
Changing name at account level 1 4 March 6, 2019
Can't verify my account with arabic ID 3 March 1, 2019
don’t want to complete level 3, I alteady did level 2 6 January 28, 2019
My phone stopped. He wants YOTI. Why? 18 February 22, 2019
KYC Level 2 Problems 3 February 21, 2019
Over 18 but misclicked in app 3 February 19, 2019
Self Employed - Tier 3 Verification 7 October 28, 2018